| Module 1 | Setting up the Process - Overview |
| Unit 1 | Slideshow - Setting up the Process |
| Unit 2 | Dealership Process - Submission Form |
| Module 2 | Process Overview |
| Unit 1 | Repair Order Analysis - Current Results and Goals |
| Unit 2 | Establishing a Service Lane Selling System |
| Unit 3 | Standard Service Lane Selling Process |
| Unit 4 | Service Lane Workflow |
| Unit 5 | Service Lane Sales - 4 steps to Success |
| Unit 6 | Teaching on Old Dog New Tricks |
| Unit 7 | Train Your Advisors - Role Playing and Word Tracks |
| Module 3 | Setup the Proper Presentation Environment |
| Unit 1 | Presentation Environment |
| Unit 2 | Add Service Menu Portal Link to Advisor's Desktop |
| Unit 3 | Printer & Browser Setup |