| Module 1 | Advisor Sale - Overview |
| Unit 1 | Slideshow - Advisor Sale |
| Unit 2 | Why your Customers WANT you to Present Maintenance |
| Module 2 | Preparation Before the Customer Comes in |
| Unit 1 | Prepare the Day Before |
| Module 3 | Customer Arrival and Walkaround |
| Unit 1 | Walkaround |
| Module 4 | Present Maintenance Services |
| Unit 1 | 'Selling' is not a Bad Word |
| Unit 2 | Customers Want More |
| Unit 3 | Consultative Selling |
| Unit 4 | Partner with Your Customer |
| Unit 5 | Present Maintenance Services NOT Repairs |
| Unit 6 | Presenting Dealer Recommendations - Overview |
| Unit 7 | Presenting Dealer Recommended Services |
| Unit 8 | Selling Tools - Talking Points |
| Unit 9 | Virtual Movies Explain Services in 20-30 Seconds |
| Module 5 | Presentation Sequence |
| Unit 1 | Menu Presentation Sequence |
| Unit 2 | Feature and Benefit Word Tracks |
| Unit 3 | Let Your Customers Buy |
| Unit 4 | Presenting to Customers on the Run |
| Unit 5 | Accept and Decline Buttons |